ETW Staff – Mumbai
Rail Europe, Inc. and Rail Europe 4A have announced their consolidation into one business unit – Rail Europe. Effective immediately, Fabrice Morel, CEO of Rail Europe will lead the combined organisation. Under one business unit, Rail Europe, Inc. and Rail Europe 4A will continue to exist as two legal entities, with a goal to grow the business faster as one consolidated organisation. This new approach will allow for an effective and efficient business model, with the ability to maximise respective strengths and is supported by the shareholders of both entities, the Swiss Federal Railways (SBB) and VSC Group, the distribution subsidiary of the French National Railways (SNCF).
“We are excited about this consolidation, as it will allow us to best serve our partners and customers,” said Morel adding, “With a global staff, we will be available 24 hours a day, seven days a week, covering the Americas, the Middle East, Africa, Oceania and Asia.” As one consolidated business unit, Rail Europe will operate globally serving travellers and the travel trade, with a staff of more than 300 employees and offices in White Plains (New York), Rosemont (Illinois), Paris, Mumbai and a worldwide network of representatives.
Both entities will continue to offer a range of services to their customers, from facilitating the preparation of the trip with useful information and innovative tools, to after-sales support. When booking with Rail Europe, travellers can receive service in their local language and pay for their tickets/ passes in local currency, and e-ticketing options help to avoid long waiting times at stations once in Europe.
Rail Europe offers an extensive array of European rail products, from rail passes and train tickets, to reservations, sightseeing tours and travel packages. Rail Europe, Inc. is the largest distributor of European rail products in North America and a one-stop shop for travellers and travel agents to plan and book European rail travel by combining the maps, schedules and fares for more than 50 different train companies across Europe. Rail Europe 4A is the largest distributor of European train tickets and rail passes in Asia, Oceania, South America, Africa and the Middle East.