Kahini Chakraborty – Mumbai
Arzoo.com has introduced a new DSA (distributorship sales agents) module which gives region wise control to distributors to appoint their own preferred sales agents and helps them in controlling the pricing, commissions and funds. Amal Purandare, head India operations, Arzoo.com said, “This programme has been launched pan India and we currently have 30 of our agents using the DSA programme and plan to increase it soon.” Besides this, the company also has its franchisee programme wherein it has 100 franchisees and looks at increasing those numbers as well.
With an aim to follow the agenda of retaining customers by offering cutting edge services, the company has started offering travel packages also on its website. It is also focusing on gaining more hotel inventory on its portal. Commenting on the current scenario of online travel agents shifting focus to hotel bookings, Purandare highlighted, “Hotels give higher margins than airlines while volumes are more in airline sales. The airline industry is going through a stagnant phase but hotels will definitely see more gain in the future.”
