WNS Holdings, one of the leading providers of global business process management (BPM) services, has announced its partnership with Etraveli, an online travel agency (OTA) in the Nordic region. Under the terms of the agreement, WNS will manage the client’s travel operations, drive improved efficiency, enhance the end-client experience, and help accelerate their digital initiatives.
“We are delighted to partner with Etraveli. WNS is confident that we can help the client manage its rapid growth and improve its competitive positioning by delivering industry-leading solutions which leverage our domain and technology expertise,” said Keshav R Murugesh, group CEO, WNS.
Mathias Hedlund, CEO, Etraveli, added, “For a fast growing international business such as Etraveli, it is imperative to work with an adaptive partner that can manage fast scaling of operations, primarily in customer service. I am pleased to work with WNS that has shown us commitment in our initial stages of our partnership. Our ambitions are high and I am confident WNS will do their outmost to meet our increasing requirements.”
