Thai Airways International has decided to waive fees for customers who are unable to travel due to the Middle East Respiratory Syndrome (MERS) outbreak. Fees have been waived for changes to flights and routing of Thai Airways tickets booked round trip from Bangkok to Seoul and Bangkok to Busan.
The waiver also covers domestic flights issued prior to June 8, 2015 for travel destined for Seoul and Busan, initially intended for travel now until July 31, 2015.
The tickets must have been booked by a Thai Airways ticketing office, Thai Airways ticket agent, or through thaiairways.com as follows:
Rescheduling date of travel: The fee for changing the date of travel may be waived one time only on the route specified on the ticket, whereby travel must commence before July 31, 2015.
Re-routing flight: The fee for re-routing travel may be waived one time only, whereby routing may be changed to a destination within Asia (except Sapporo). Travel must commence before July 31, 2015. Tax and fare differences will have to be paid by passengers. Ticket rescheduling must be conducted under the established conditions and tickets need to be rescheduled before the expiry date. The waiver is effective until 31 July 2015.