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Snapdeal expands into $100 bn market for online services

Partners with Cleartrip, redBus, UrbanClap and Zomato to provide flight tickets, bus bookings, personal services, and food ordering services

Snapdeal has announced the launch of various services including flight and bus ticket bookings, hotel reservations and food ordering – all of which can be accessed through its platform. Snapdeal has launched these services through a partnership with Zomato, Cleartrip, UrbanClap and redBus.

This integration between Snapdeal and service providers is expected to help consumers access all their service needs through Snapdeal’s app. With this, Snapdeal is foraying into the US$ 100 billion market for online services.

Currently Cleartrip, redBus, UrbanClap and Zomato are available on Snapdeal’s services section for flight and hotel bookings, bus ticket bookings, personal services and food ordering respectively. Customers will also be able to avail offers on these services on Snapdeal.

Speaking at the launch, Rohit Bansal, co-founder, Snapdeal, said, “Online services is an industry potentially worth US$100 bn by 2020 and is poised to play a huge role in driving habit commerce in India. We are thrilled to partner with Zomato, Cleartrip, UrbanClap and redBus. We will continue to add leading service providers from other categories in our journey to offer a single point access to the widest range of services. We are confident that the introduction of services on Snapdeal will bring us closer to our goal of 20 million daily transacting users by 2020.”

Deepinder Goyal, founder and CEO, Zomato, commented, “We are excited to partner with Snapdeal. This partnership is a win-win for both Snapdeal and Zomato. It will enable us to reach out and tap a larger user base of largest Indian online marketplace and will allow even more customers to order food online quickly and easily.”

Varun Khaitan, co-founder, UrbanClap, stated, “ The UrbanClap and Snapdeal partnership starts a new chapter in online commerce in India. The purchase of personal services is a large unmet consumer need and we are glad to offer the value of UrbanClap services to the large Snapdeal customer base.”

Subramanya Sharma, chief marketing officer, Cleartrip, added, “Cleartrip is synonymous with creating simple travel and local experiences, supported by a market-leading approach to technology. A step in that direction is our association with Snapdeal, a partner which has a similar philosophy as an online marketplace. We’re sure that our comprehensive flight offering will help push the envelope, and bring in more convenience to customers.”

Prakash Sangam, CEO, redBus, said, “redBus is happy to have partnered with Snapdeal. This is an exciting partnership for us as it allows redBus to tap into a larger pool of customers who transact online, while giving Snapdeal users the opportunity to book bus tickets seamlessly.”

Users will be able to access the platform of these service providers through Snapdeal’s app. Customer support will be provided by the partners and the call-centre numbers will be prominently mentioned in all the web view footers, ticket details and order pages.