Vistara, a joint venture of Tata Sons and Singapore Airlines, has established its presence in the Gulf region with the inauguration of its sales office in Dubai and the appointment of Sharaf Travels LLC as its General Sales Agent (GSA). The opening of its first overseas sales office in Dubai will ensure that customers from the Gulf region can enjoy the same level of service as those provided in India.
Sharaf Travels, one of the biggest IATA accredited travel agents in UAE will represent Vistara in the GCC territories of UAE, Oman, Qatar, Bahrain, Saudi Arabia and Kuwait. With its strong presence in these markets, residents and tourists in the GCC region will have direct access to Vistara’s services and information on its growing network in India. This physical presence will also ensure that Vistara’s imperatives of service and operational excellence is marketed appropriately in the region.
Giam Ming Toh, chief commercial officer, Vistara said, “We are thrilled to set up our first overseas sales office in Dubai. The appointment of Sharaf Travels as our GSA and the opening of the new office underlines the importance of the Gulf region for us. We are delighted to have Sharaf Travels as our partner to lead our sales and servicing activities in the GCC. Sharaf Travel’s strong presence in the region will ensure that our travel agent partners and customers are equally well served. Vistara has brought a qualitative change in the way flying is perceived in India. With this enhanced presence, we hope more residents from the GCC will get to fly the new feeling with Vistara.”
Vistara offers 321 weekly flights to 12 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar (w.e.f Oct 1, 2015), Varanasi (w.e.f Oct 21, 2015) and increased frequencies between Delhi and Mumbai (w.e.f. Nov 2015).