Europe Incoming, a London-based destination management company (DMC) for Europe, has recently opened its first sales office in India. Based in Mumbai, the office is expected to facilitate seamless communication with the Indian travel trade community. The newly opened India office will join Europe Incoming’s network of offices spread across Europe; in London, Paris, Edinburgh, and Copenhagen/Malmö.
Speaking to Express TravelWorld, Uma Somia, managing director of Europe Incoming, said, “We started dealing with the India market 20 years ago. Now we finally decided to and open our first sales office in India. The factor that made us open a sales office in India is the volume of business that is coming from the India market. We feel that our office in India will best serve our clients based in India. It will also help us to understand client requirements more efficiently.”
Mumbai contributes to around 60 per cent of the DMC’s business in the India market. However, the DMC is also planning to open offices in Coimbatore, Jaipur and Chandigarh to leverage upon the growing number of travellers from Tier II and Tier III cities due to increase in disposable incomes of people from these regions.
Dylan Lall, executive director, Europe Incoming, suggested that MICE segment is expected to perform better in 2016 than last year. Lall commented, “In 2015, leisure travel did well, but this year we believe that MICE will perform better. Leisure always had a steady growth rate, but MICE is now booming and showing an incredible growth now. However, we will balance our business on both, MICE and leisure.”
