ETW Staff– Mumbai
SITA, air transport communications and IT solutions has announced a record revenue of US$1.63 billion. This consolidated group revenue, a rise of four per cent from 2012, continues the organisation on its growth trajectory.
The 2013 results, confirmed at SITA’s Annual General Assembly (AGA), show the company’s strong business performance and company-wide growth. These were enhanced by a strong sales performance, a healthy cash balance, a low level of debt and strengthened customer feedback and loyalty scores highlighting the focus SITA places on its members and customers.
Francesco Violante, CEO, SITA, said, “SITA is stronger due to our long-term strategic vision and the transformation in our portfolio and capabilities made in recent years. These are now delivering and we will continue to invest and drive future growth through collaborative innovation with our members and the wider industry. In 2013 we had a particularly strong year. We succeeded across a range of indicators including revenue, margin, cash flow, customer loyalty and achieving a record US$2.2 billion in contracts, more than half of which was new business. Looking ahead, SITA will continue to invest in our operations, service quality and our people, which together position us to reach our strategic 2020 vision.”
