ETW Staff- Mumbai
Dubai Airports has introduced a new mobile app that puts all the information passengers need to navigate one of the world’s leading international airports at their fingertips, guiding them from check-in to boarding. The app incorporates information from both Dubai International and Al Maktoum International at Dubai World Central (DWC) and is available in English and Arabic.
Paul Griffiths, chief executive officer, Dubai Airports, said, “Our passengers are increasingly engaging with us online, demanding immediate information on our airports. The Dubai Airports app allows us to provide that information in real-time, tailored to each passenger’s particular journey through our airport. It is just another way in which we are leveraging technology to create a passenger experience that is efficient and welcoming.”
The app is designed to reflect the passenger’s journey through the airport. The ‘Before you fly’ section shares the vital travel information any and every passenger will need prior to travelling to or through Dubai. From visa information to baggage regulations, all passengers can plan their trip here. ‘While you are here’ details the shopping, dining and wider lifestyle services that visitors can expect when arriving at both airports including features such as Zen Gardens, Dubai International Hotel’s swimming pool and Snoozecubes.
Other useful features include Flight Radar 24, a flight tracking service; and 3-D airport maps that can be used to pinpoint all services, food and beverage and retail areas at both airports.
Among the more innovative features is a comprehensive Find Your Flight function, which allows users to enter their flight number to receive a wealth of customised detail to ease their travel and enhance their airport experience. Passengers can also elect to receive updates on their particular flights, including gate changes or boarding times, helping them better plan the time spent in the airport.
