ETW Staff– Mumbai
Minister for civil aviation, Ashok Gajapathi Raju Pusapati has launched ‘Know Your Rights’ (KYR) portal of the directorate general of civil aviation (DGCA) in the presence of minister of state for civil aviation (MoCA), GM Siddeshwara and other dignitaries to mark 100 days of the new government. While addressing a press conference on the occasion, the Minister listed out the major achievements and initiatives of the ministry since May to August this year. He also mentioned the humanitarian work undertaken by Air India for flood victims in Jammu and Kashmir.
Describing the features of the KTR portal, Dr Prabhat Kumar, DGCA said “It would provide information on the rights of passengers in cases of delays, cancellation and denied boarding, lost, delayed, misplaced and damaged baggage; and on matters related to booking, airfare components and refund of air tickets. The information on availability of the Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal.”
On the occasion, Asok Kumar, joint secretary civil aviation made a presentation on the steps taken by the ministry in the first 100 days. Airports Authority of India (AAI) has developed a no frills airport model to promote tourism industry and other economic activities in Tier II and Tier III cities. It is committed to start work in five selected locations in Tezu (Arunachal Pradesh), Hubli and Belgaum (Karnataka), Kishangarh (Rajasthan) and Jharsuguda (Odisha) in this financial year. AAI has also awarded the contract to construct a new integrated terminal building at Veer Savarkar International Airport, Port Blair with the capacity to handle 600 domestic and 600 international passengers. It has also signed an MoU with solar energy corporation of India (SECI) for the establishment of solar power plants of 50 MW capacity to tap alternate sources of energy. Solar photo voltaic power plants would be set up at AAI airports to meet not only their own requirements but also to feed the surplus power generated to the local grid playing the progressive role of prosumer.
