The ATPI Group has completed the roll-out of its comprehensive learning management system to 45 countries worldwide. The ATPI Academy – developed in house to train travel and event management professionals – is now available to all ATPI Group employees and network partners across the world. With 11 core courses and over 37 modules available, the e-learning training covers everything from operational process, the latest technology to legal compliance.
With short and intensive self-study modules, the individual training components ensure that staff can fit them around their busy work schedules. The e-learning is specifically tailored to different roles within the company and all staff members are directed to stay up to date with the latest training as part of their personal development.
Gary Hance, director of yield and operational improvement said, “The ATPI Academy allows us to make sure globally that we are aligning our diverse workforce to the high standards of travel expertise, customer service and management know-how that are the founding principles of business. It’s a flexible resource that will be constantly updated with the latest industry leading techniques. We are committed to maintaining the highest level of professional development for our people, and we are already in discussion with customers to provide access to the system for those who want to up-skill their travel bookers with the support of our tools.”
The ATPI Academy also forms part of the group’s support of nurturing and developing new talent in the business travel management sector. Thorough in-house training is also offered to students at City College Norwich in the UK who are taking part in the ATPI Group’s on-going work placement scheme. Now in its third year, the ATPI Group’s partnership with City College Norwich promotes work based training for travel and tourism students.
